Our support team is here to assist you with any questions or issues you may have. Get in touch with us through multiple channels.
Contact SupportReach out to us through any of these channels
+(234) 7055-555-203
General Inquiries
+(234) 8060-373-768
Emergency Support
support@akoma.africa
Customer Support
reservation@akoma.africa
Reservation Inquiries
partners@akomaafrica.com
Partnerships
24/7 Emergency
Urgent safety issues
Mon - Sun: 6AM - 10PM
General support
Response Time: < 24h
Email responses
Abuja, Nigeria
Headquarters
Fill out the form below and we'll get back to you as soon as possible
Please provide detailed information so we can assist you better
Quick answers to common questions
We strive to respond to all inquiries as quickly as possible. For urgent safety issues, we respond within 1 hour. For general inquiries, we typically respond within 24 hours. Email responses may take up to 24 hours during busy periods.
To help us assist you faster, please include: your full name, email associated with your account, booking reference number (if applicable), detailed description of the issue, dates and times relevant to your issue, and any screenshots or documents that might help us understand the situation better.
Yes, we provide support in multiple languages including French, Swahili, and Portuguese. Please indicate your language preference when contacting us, and we'll connect you with a support agent who speaks your language.
In case of emergency, always contact local emergency services first. Then, call our 24/7 emergency support line at +1 (234) 567-8901. Our team is available around the clock to assist with urgent safety concerns.